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Corporate Headquarters
Cogniva Information Solutions Inc.
283 Alexandre-Taché, Suite F-3050
Gatineau, Québec
Canada J9A 1L8

Telephone: (819) 776-2666
Toll Free: (855) 296-2927
Fax: (819) 771-7209


Technical Support & Maintenance


You may contact Cogniva’s Technical Support Team by using the following communication methods:

Toll-free: 1(855) 296-2927 ex.3

In Ottawa/Gatineau: (819) 776-2666 ex. 3


Working Hours

You can contact us (except national/provincial holidays) during business hours, 8am to 6pm, Monday through Friday EST.

Extended coverage is available for an additional fee.In response to your support request, you may receive a solution, a request for more information, or notice that work on your problem is currently in progress.

*Cogniva reserves the right to change this support policy at any time without any prior notice.


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